Shipping policy

Last Updated: Feb 27, 2026

At Sorlex™, we are committed to delivering your order safely and efficiently.

 

Processing Time

 

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

 

Shipping Time

 

Estimated delivery time is 8–12 business days after dispatch.

Please note:

 

• Shipping times are estimates and may vary depending on your location within South Africa.

• Delays may occur due to courier services, peak periods, or unforeseen circumstances.

 

 

Order Tracking

 

Once your order has been shipped, you will receive a tracking number via email (where applicable) so you can monitor your delivery.

 

Shipping Fees

 

Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.

 

Incorrect Address

 

Please ensure that your shipping details are correct before placing your order. Sorlex™ is not responsible for delays or lost parcels due to incorrect addresses provided by the customer.

 

Delays

 

While we aim to meet our estimated delivery times, Sorlex™ is not liable for delays caused by courier companies, weather conditions, customs, or other factors beyond our control.

If you have any questions about your order, please contact us at:

sorlex.store@gmail.com